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Shipping Policy

Shipping Policy

At NS-Bags, we strive to provide a seamless shopping experience with reliable and fast shipping. Here’s everything you need to know about our shipping process:

1. Order Processing Time

  • Once your order is placed, it will be sent directly to our warehouse for processing and preparation for shipment. We process orders within 1-2 business days.

2. Shipping Timeframe

  • Domestic Orders (UK): Delivery typically takes 4 to 9 business days depending on your location.
  • International Orders: International orders are processed within 1-2 business days and usually arrive within 4 to 9 business days depending on the country and delivery service.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the size of your order and your delivery location.
  • We offer affordable rates for both domestic and international shipping.

4. Customs and Import Duties

  • For international orders, please be aware that customs duties or import taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer.

5. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number to monitor the status of your delivery.

6. Delays

  • While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions or customs delays may affect shipping times. If your order is delayed, we will provide updates and assist with any issues.

7. Delivery Issues

  • If you experience any issues with your order, such as damage or lost items, please contact us within 7 days of receiving your order. We’ll be happy to assist in resolving the matter.

For any further inquiries about our shipping process, please don’t hesitate to contact us at contact@ns-bags.co.uk. Thank you for shopping with NS-Bags!